Is Your Story Worth Telling?
May is Personal History Month, and you’re encouraged to preserve your story in print or video to share with your family. Everyone has a story to tell, especially small business owners. Storytelling is a must-have skill in business communication. Our guest blogger...
Tell the Story of Your Brand
Here's the story: Personal History Month turns 20 this year. Citing the importance of preserving and sharing family histories, the Association of Personal Historians (APH) observed the first Personal History Month in May, 1997. Their emphasis remains focused on...
Leaders, Set the Standard for Your Team
It’s unreasonable to expect people in any organization to rise above the standard set by their leaders. Leaders must model behavior, walk the walk, talk the talk, and be the living example of what is required of team members. Excellent leaders remain in touch with...
Leaders: How to Train Anyone to Do Anything
“Leaders don’t create followers, they create more leaders.” ~ Tom Peters, author of In Search of Excellence If you serve in a leadership position long enough, you will value the presence of more leaders in your organization. The true test is this: How does your...
Leaders Take Responsibility to Find Solutions
Leadership is taking responsibility while others are making excuses. – John C Maxwell “A funny thing happened on the way to the forum.” When I made out my April content calendar, I was planning to write a blog about leadership in regards to the customer’s experience...
Great Leaders Invest in People
It’s been said that great leadership is knowing how to be persuasive. Using humor in persuasion is risky, because humor is so subjective. Not everyone will think you’re funny, and you could potentially offend someone. And so, against all conventional wisdom, I once...